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Quality vs. Productivity: The Sterile Processing Battle Royale

Beyond Clean Podcast

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How to Measure Quality in a Team Setting

An escaping quality event is one that makes it to the OR. We don't want any quality events, but if Lila is auditing my tray and she finds it before it goes up to the department, that's an internal quality event. But yes, we absolutely take into account volume and we take into account the escaping quality event. You just coined a new phrase out here in the industry. You heard it here first on the panel discussion at Coach Amos.

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