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4min chapter
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Citi ThankYou Points Disappointment
This chapter critiques the performance of Citi ThankYou Points, noting that only 40% of users actively engage with the program due to limited redemption options. It compares hotel availability through Choice Hotels versus Preferred Hotels, highlighting the shortcomings of point transfer value and accessibility.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode