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2min chapter
Why Anthropic chose Fin to transform their customer support
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Enhancing Customer Support with Personalized Service
This chapter focuses on the importance of personalized service in premium customer support, highlighting the Fin tool's ability to smoothly transition from AI to human interaction. The discussion also covers enhancements to support access and introduces new resources for continued learning.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode