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#89: From Startup to Grown-Up: Kevin Evers, author of There’s Nothing Like This: The Strategic Genius of Taylor Swift — unpacking Taylor Swift’s rise to the top; when to take big risks; and how to build a rabid fan base

From Start-Up to Grown-Up

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Understanding Customer Emotions and Jobs to Be Done in Startups

This chapter dives into the 'jobs to be done' framework, highlighting its significance in grasping customer emotions and motivations. It showcases Taylor Swift's fan engagement strategies as a model for startups to forge authentic connections and enhance product experiences.

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