Embracing Emotions and Leveraging Generative AI in Operations

Poet and author Maggie Smith isn’t sure where she falls on the spectrum from optimism to pessimism. But her viral poem “Good Bones” and her bestselling books have inspired countless readers with profound insights on the messiness of being human. In this episode, Maggie and Adam discuss strategies for handling complex emotions, sustaining hope while acknowledging reality, and accepting ambiguity in life and art. They explore the value of asking questions that may not have a satisfying answer — or any answer at all. Transcripts for ReThinking are available at go.ted.com/RWAGscripts

For the full text transcript, visit ted.com/podcasts/worklife/worklife-with-adam-grant-transcripts

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