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7min chapter
Personas difíciles: convierte los conflictos en oportunidades
KENSO
Transformando Conflictos en Oportunidades
Este capítulo explora la importancia de las preguntas efectivas y el establecimiento de espacios seguros para resolver conflictos. Se destacan metodologías prácticas y la adaptación de técnicas en diferentes contextos para mejorar la comunicación y anticipar tensiones en las dinámicas de equipo.
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