UBS AI Podcast - CEO Series - Ep. 1 (Arvind Jain, CEO of Glean)
UBS On-Air: Market Moves
Measuring the Impact of AI: ROI Insights from Glean's Customers
This chapter explores the return on investment that customers gain from using Glean's AI features, focusing on substantial time savings in customer care and engineering. It includes a compelling example of a telecommunications company that improved case resolution time by 47%, highlighting the positive business impacts across multiple departments.
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