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Howard Behar - Former Starbucks President on Putting People First

The Jon Gordon Podcast

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I Never Knew It Came From You

When i first started at starbuk, it was a small company. And like every intrapanerial company, the onchaperner believes that the business he or she is in is the product or service that they sell. So i tried to convince howard scholtz, who was then in the chairman and cs of the small coffee company, that it was about people. I coined this little term: We weren't in the coffee business serving people, we were in the people business serving coffee. No matter what we do, it's always about the people. O, and that's the way it was for 21 years. That's awsin. Wut in my favorite

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