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302: How to Challenge Directly and Care Personally, with Kim Scott

Coaching for Leaders

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The Importance of Caring Personally

Leaders are so worried about not hurting people's feelings that they're reluctant to tell them when their work isn't nearly good enough. This I call ruinous empathy and the reason why not is because you aren't willing to challenge them in a way that helps them grow both personally and also professionally. The really nice ineffective person was the ruinously empathetic leader, according to one study.

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