Enhancing Social Impact Through Data

This chapter discusses the formation and objectives of Impact Lab, an organization dedicated to improving social services in New Zealand. It highlights the challenges faced by vulnerable populations, the importance of data-driven decision-making, and the concept of Social Return on Investment (SROI) to effectively measure the impact of social investments. Through case studies and discussions, the chapter underscores the need for tailored approaches in social support and the complexities of evaluating social service effectiveness.