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Embracing Uncertainty: The Cognitive Dimension with Gary Klein, PhD | Ep 17

No Way Out

CHAPTER

The Importance of Multiple Perspectives in a Wrong Problem

A wicked problem requires the flow of information to move freely around a group of people. When we shut that down, we lose what do we lose when we don't get the best? There's always going to be some people in an organization who are frustrated. And it's very difficult for a lot of people, including a lot of leaders, to take other people's perspective.

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