3min chapter

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Qualitative and Quantitative Data

Software Social

CHAPTER

Do You Have a Quantitative Analyzer?

Listen to your customers, but be selective about what you take action on. Take into account the amount of time and money they're currently spending to solve that is a hugely important number to get from them. And then also look at okay Who else is in the industry like how many other companies are competing with how big are those companies? What are they charging for it that kind of stuff?"

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