The Importance of Retrospective Planning

A big part of the plan is having people aligned and if you change direction without kind of telling people on agreeing on it, you're going to defeat the purpose. I also think it's important to note in a durable, append-only way when the plan changes or your actions or metrics don't meet the plan for some reason. Sometimes you discover new information that you really couldn't have only have gotten by trying to do whatever the thing is. That needs to be flowed through basically a whole mini process where it's reviewed and it's flowed out to the relevant teams.