Empathy Mapping - What Are the Barriers to Empathy?

Empathy mapping is taking time to consider what barriers you might face in trying to understand the other person. It can be assumptions that you have about someone, or stereotypes of a demographic. And then there's your mood: If you're cranky, if you're angry, how might that color your capacity to hang up your life suit at the door? I like to think of Mr. Rogers when he would switch sweaters on the way in to kind of signal like, okay, I'm going to be a different person in this space.