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Can Automation Help?
There might be a similar chasm between engineering and management. Can we make our work more like an effective game? Can we a scale? The goals of an hour a day, a sprent a quarter tis something people can achieve. Automation can help with this. I like to think about observability, for instance, giving people the ability to make useful software. So can we set a different goal? Something maybe more satisfying than close the gera ticket?"