2min chapter

Lenny's Podcast: Product | Growth | Career cover image

Understanding the role of product ops | Christine Itwaru (Pendo)

Lenny's Podcast: Product | Growth | Career

CHAPTER

Product Development

The product ops teams helps just like optimize the tooling to build product, right? Is that a simple way to think about it? Just make sure the product development process is efficient. And we use Pendo again, money, sorry. I'm not looking at that, right? It's actually really good too. We use Hado guides and we just release our NPAITs theme. So, a pain in my team's butt has been manual labor around NPS themes and qualitative data.

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