How to Build Challenger Safety
The Leader Factor
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Leading with Emotional Intelligence
This chapter explores the essential role of emotional responses and non-verbal cues in effective leadership, specifically addressing the impact of reactions to dissent on team dynamics. It introduces the concept of 'rewarding shots on goal', encouraging leaders to recognize and support team members taking meaningful risks. Through discussions on Challenger Safety and fostering open dialogue, the chapter emphasizes the importance of cultivating an innovative and inclusive organizational culture.
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