2min chapter

Freakonomics Radio cover image

535. Why Is Flying Safer Than Driving?

Freakonomics Radio

CHAPTER

Is It a Wall Street Trading Floor?

Delta's OCC, or Operations and Customer Center, is spread across a vast expanse. The person in charge is a man named Greg Brannner. He walks us out onto what looks like a Wall Street trading floor. "There are thousands and thousands of transactions that are taking place"

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