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#626 - Richard Shotton - 8 Psychology Hacks Behind The World’s Biggest Businesses
Modern Wisdom
The Effect of Labor Illusion on Quality
Behavioral scientists are interested in what does have an effect. People use efforts expended as an easy way of making a decision about the quality of a product. The fact it doesn't, I think, is something that it's very good that this agency admits occurred. We can learn just as much from people's failures.
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