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The Daily Harvest Food Poisoning Scandal
Maintenance Phase
How to Respond to an Email Like Daily Harvest's TikTok
Daily Harvest sent out an email to its customers warning them of a possible link between the French lentil and leak crumbles. The company has since issued a voluntary recall, but it doesn't use the word "recall" In subsequent communications, they keep referring to this as a recall. It's a very classic control the narrative move.
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