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60. Communicating Uncertainty: How to Connect With Your Audience, Even When The Answers Aren’t Clear
Think Fast Talk Smart: Communication Techniques
The Importance of Listening
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I think for those who listen, in who are interverted, to hear that their roach is equally valuable, and in some cases more valuable, it can be very affirming. I've always emphasized that i think listening is the most important trait and characteristic of leadership. And i don't think it receives enough attention. It helps to build trust in others if they really can see that you're listening. That comes back in the way you converse with them.
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