How He Went From the Music Industry to VC, Investing in Tech vs. Brands, and When Down Rounds Make Sense with Jon Keidan
Consumer VC: Venture Capital I B2C Startups I Commerce | Early-Stage Investing I Brands
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Building Trust through Communication
This chapter explores the critical role of communication and trust between companies and their customers, particularly in handling product defects and supply chain issues. The speakers emphasize the need for transparency and customer-centricity in investing, discussing the importance of understanding founders' past experiences and fostering community. Insights from Acorns highlight the balance between maintaining customer loyalty and navigating business growth challenges.
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