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Bitchat explained, sports card tech & a must-have security app (132, Aug 2, 2025)

Rich On Tech

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AI Transformation in Drive-Thrus

This chapter explores the integration of AI technology in drive-thru restaurants, showcasing its effectiveness in improving operational efficiency and customer experiences. It discusses how AI can enhance upselling while redistributing labor without reducing staff, leading to consistent service and increased revenue. The conversation concludes with an optimistic outlook on the future of drive-thru roles, focusing on transformation rather than replacement as businesses adapt to automation.

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