The Changing Perceptions of Banking in Crisis

Kopi Time hits 5 years and 150 episodes! We celebrate the milestone with Piyush Gupta, outgoing CEO of DBS Bank Ltd. Piyush brings his remarkable intellectual breadth in this conversation, in which we touch upon various aspects of the present and future of banking. We begin by discussing how banks in Asia and the West have evolved since the 2008/09 global financial crisis, and their track record in embracing digital banking, financial inclusion, risk management, and relationship with regulators. Piyush then weighs in on conventional banks versus pure-play digital banks. The conversation moves on to the digital asset ecosystem and what that means for both banks and central banks going forward. We also talk about cyber security and banks’ role in green transition. We conclude with Piyush’s take on the promise and challenge of AI, particularly LLMs. What makes him hopeful? It’s the capacity of humanity to absorb all sorts of transformations and cataclysms, and yet move forward. This is not goodbye; we will have Piyush back.

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