11min chapter

Marketing Against The Grain cover image

Marketing Basics 99% Of Businesses Don’t Get Right (#158)

Marketing Against The Grain

CHAPTER

Improving Lead Follow-Up and Customer Acquisition

This chapter explores strategies for responding to leads quickly and establishing a strong connection between potential buyers and salespeople. It highlights the importance of automation and having a sales service level agreement (SLA) for effective lead follow-up, as well as building a customer referral program for acquiring new customers.

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