Effective Communication for Client Management in a Fitness Club

In this episode, Stuart chats to Jerome from The Performance Project.

They cover:

- What’s new since Jerome was last on the podcast. - What changes the performance project has made in the first 30-60 days of a new client's journey. - Why they've stepped away from weekly check-ins for most clients who stay past the 60-day mark. - Why Jerome has had to step away from doing as much coaching and how he has found this. - How the performance project structures their long-term careers. - How Jerome thinks about professional development. - What he's learnt from visiting other gyms throughout the world. - His advice to anyone who is thinking about opening a gym.