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005 - Billy Big Models

The Good Stuff

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Navigating the E-Commerce Revolution

This chapter examines the shift from traditional retail to e-commerce, highlighting the necessity for businesses to adapt to technological advancements and changing consumer behavior. It emphasizes innovative strategies over mere adaptations, using Warby Parker as a case study of disruptive business models. The discussion also addresses the challenges faced by organizations and middle management in embracing new processes while navigating legacy systems and bureaucratic structures.

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