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Twitter's Trolls
The office's most striking feature was probably a giant, life-sized cardboard cutout of Justin Bieber sat directly behind my desk. There were rumors that Twitter had entire servers just dedicated to serving Justin Bieber related traffic. Besides Bieber, what Twitter was really known for back then was its trolls. The site was plagued by users harassing other users, particularly women. That year, I co-reported a story about how the site's then CEO, Dick Costolo, wrote a memo saying, "We suck at dealing with abuse and trolls"