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Interview: BILL's Mary Kay Bowman

Fintech Business Podcast

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Navigating Trust and Technology in Financial Fraud Prevention

This chapter discusses the interplay between payment processes, trust, and the challenges posed by fraud in the financial sector, especially post-COVID-19. It highlights the dual nature of technology, including AI, as both a facilitator of risks and a potential defense mechanism, while emphasizing the urgent need for financial institutions to innovate and integrate advanced AI solutions.

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