Creating & Using SOPs in Freight Brokerage | Episode 253
Freight 360
00:00
The Power of Standard Operating Procedures in Freight Brokerage
This chapter focuses on the significance of developing and maintaining Standard Operating Procedures (SOPs) in the freight brokerage industry. The speakers share strategies for utilizing SOPs to empower team members and ensure operational continuity, especially in the owner's absence. They also discuss practical solutions for creating accessible resources to enhance training and reduce reliance on management for answers.
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