The company has incredible executive depth. We try to promote from within for every position if at all possible. Our renewal rate is so high, it's 99% over the last 10 years with our franchisees. There's a very good chance that people signing up with us today are going to be with us 20, 30 years.
You might not have heard of Winmark, but you could be more familiar with its stores. The resale franchise company owns concepts including Plato’s Closet, Play It Again Sports, and Once Upon a Child.
Winmark CEO, Brett Heffes, caught up with Jim Gillies for a rare interview about:
- How a focused mission shapes Winmark’s business - Creating long-lasting relationships with franchisees - The resale company’s capital allocation strategy and growth expectations - What some investors misunderstand about Winmark
Company discussed: WINA
Host: Jim Gillies Guest: Brett Heffes Producer: Ricky Mulvey Engineers: Rick Engdahl, Dan Boyd
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