How to Find High Impact AI Opportunities

The Intercom newsletter is filled with everything you need to know about the customer service industry and an increasingly AI-powered world. The show will feature a high impact AI discovery framework in my book, which has four key steps. You have to think about does it also make business sense? And then does it have the foundational building blocks? So if it satisfy these three things, then it's a potential AI opportunity. But that itself doesn't mean you should go into implementation.