The Pros and Cons of Our “Middleman Economy”
HBR IdeaCast
00:00
Navigating the Middleman Economy
This chapter explores the pivotal role of intermediaries in today's economy, distinguishing between traditional and evolving middleman models. It highlights both the efficiencies these middlemen provide and the hidden costs they impose, such as supply chain opacity and accountability challenges. The conversation uses case studies, including the real estate industry and online platforms, to illustrate the complexities and implications of middleman dynamics for consumers and businesses alike.
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