Rich: I've often said that i'm going to to call them more and be there more. A, but then usually what happens when i say that i're going to call them or is something super chaotic happens, and then it gets my attention and i deal with it,. And then i don't talk to them as much as i want to. Rich: The most important thing is to recognize that sometimes you want to do things, and who's in control? Is the dog in control, or you in control?