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Rundown: Express's financial woes, retailers ban shoppers for excessive returns & Walmart eyes Vizio acquisition

The Modern Retail Podcast

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The Cost of Excessive Returns in Retail

Exploring the challenges faced by retailers due to increasing return rates, including stories of shoppers being banned for excessive returns and the impact on loyalty programs. The chapter delves into the changing landscape of e-commerce returns and the efforts made by companies to combat misuse of return services.

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