EI 101: An Introduction to Emotional Intelligence
First Person Plural: EI & Beyond
The Influence Leadership Competency
A leader who can recognize networking opportunities and read key power relationships will do a better job at leading. A helping role comes down to whether you can connect with people's understanding of what matters, see their perspective and use that insight to communicate powerfully. The conflict management competency means the ability to help others through emotional or tense situations. Leaders who take time to understand the different perspectives work toward finding a common ground on which everyone can agree.
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