
Strategic Communication in Litigation
Doctors and Litigation: The L Word
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Staying Present: The Power of 'Next Play' and 'Missed Takes' in Communication
This chapter emphasizes the significance of maintaining focus and composure during conversations, especially after errors occur. By adopting the 'next play' mantra from basketball and introducing the idea of 'missed takes', it encourages listeners to reframe mistakes positively for personal growth.
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