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3min chapter
Forget the Funnel: Gia Laudi's Masterclass on Knowing Your Customers
Content, Briefly
The Journey of Writing a Book on Customer Experience
This chapter explores the journey of writing a book, focusing on the challenges and successes involved in shaping ideas into a published format. It emphasizes the necessity of collaboration, resource allocation, and time management for aspiring writers, especially those balancing business responsibilities.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode