The Importance of Empathy in the Workplace

Edelman’s Kirsty Graham is joined by Sally Susman, Pfizer’s Chief Corporate Affairs Officer. Sally discusses how the business of communications changed throughout the pandemic, how women can support each other in the workplace and the essential elements of leadership within a company. “It’s important that we build cultures, that we work together, that we create an environment that people really want to come and work in,” she says. Sally’s book, “Breaking Through: Communicating to Open Minds, Move Hearts, and Change the World,” is out March 28, 2023: https://www.sallysusman.com/the-book