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The Importance of a National Hotline in Early Detection
Cambodia has done incredibly well because they created a national hotline which was a system that we helped them think through. It had been operating for six years prior to covid and it was getting 600 phone calls a day and 20 to 30 per month where true animal health or public health event needed a response. They were able to use the hotline so if a contact was in quarantine or isolation and needed to be checked on every day they could just do the reporting that they were okay through the hotline. The U.S. completely failed to do here in the United States but Cambodia was still successful in tracking the contacts of every case.