EP 140 | Puneet Kataria (CustomerSuccessBox) - The moving pieces of a successful customer success stack.
CHURN FM
00:00
The Strategy of Dealing With Rabbits
If somebody is paying you hundreds of thousand dollars for millions of dollars in our park, then absolutely that is a strategy. To dears are customers wo're paying you between a thousand and ten thousand dollars. You've got a little bit of room to to provide some intervention. But youre primarily, your strategy for managing customer's success here is still not one on one. That means you're trying to look at analytics of all your customers,. or at least segmenting a group of customers.
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