Understanding Sales Metrics and the North Star Metric

n this episode, we explore the intricate balance between math and qualitative insights in business operations, particularly in consulting and lead flow, highlighting the limitations of small sample sizes. We dive into how organizational structure impacts innovation, referencing Safi Bahcall's "Loonshots," and emphasize the importance of qualitative interviews for understanding company culture. The conversation also touches on the dangers of imitating others' success without context, the critical role of timing and market conditions, and the need for adaptability in evolving industries.