3min chapter

At Work with The Ready cover image

Brave New Work 3. The Right (and Wrong) Ways to Message Change with Deirdre Latour

At Work with The Ready

CHAPTER

How to Communicate News When There Is a Big Organizational Change

Pearson is a British company, but it's the world's learning company. I spent 14 years at GE and thought this was such a great change for me because it's a super mission driven company that our purposes help people progress in their lives through learning. My leaning is towards radical transparency. That is what I aspire to. And I always am weary of criticizing companies when it seems like they did it bad. Like why did they just do X?"

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