The Fundamental Misunderstanding of Cultural Agility

Tsay: The first thing is to understand how something might be different. You don't see something unless your brain is kind of looking to potentially see it. So if there is, you're working with someone of a different generation, different profession, different in your sort of,. you have a little bit of pre warning that certain things could be different. Tsay: Building out those comfetencies so that when you're in that new and novel situation, which isn't easy for you to interpret or you keep making mistakes.