61. Courage, Ambiguity, Belonging and Data: How to Design Your Communication for Success
Think Fast Talk Smart: Communication Techniques
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Creating Connection Through Communication
This chapter delves into the complexities of delivering difficult messages while emphasizing the critical role of belonging in effective communication. It introduces a framework for fostering belonging and outlines strategies for leaders to cultivate environments that encourage authentic expression and collaborative dialogue. By framing challenging conversations as opportunities for mutual learning, it promotes a more inclusive and empathetic communication approach.
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