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2min chapter
Scaling CS with Brittany Soinski of Loom
Gain Grow Retain
Maximizing Product Value and Complementing Other Tools
This chapter emphasizes the importance of making things simple for employees and customers, and explores how to maximize the value of a product by enabling it in a way that complements other tools in the customer's stack. It also discusses the ease of integrating the product into workflows and identifying essential tools.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode