The Making of a Manager with Julie Zhuo, VP of Product Design at Facebook
The Gartner Talent Angle
00:00
The Importance of Understanding Your Customer
Sally Kohn: How do we think through the customer? Do you think that's ultimately where we really create the most value? She says it's not just how do we make X, which makes their life a little easier, but how do we give them the tools to make the world better. Kohn: I've always found so many parallels between being a product designer and my day job as a manager.
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