3min chapter

The Next Chapter by American Express Business Class cover image

Susan Cain on “Quiet: The Power of Introverts in a World That Can’t Stop Talking”

The Next Chapter by American Express Business Class

CHAPTER

The Rise of Remote Work

A big trend especially over the last few years has of course been the rise of remote work or at least these kind of hybrid ways of working. And this trend reminded me of a big theme in your book which is that just how much the labor market values the traits of introverts versus extroverts really does fluctuate over time. But I guess I would also caution against assuming that it's all extroverts want to be in the office all the time and all introverts wanting to be remote all the time. For many people neither extreme is going to be ideal. And I think the way forward is going tobe muddling our way towards some sort of hybrid solution, but we

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