Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast cover image

[REPLAY] How to Address Your Customer's Most Serious Concerns & Improve Conversions

Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast

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How Do You Reach Out to Customers?

When do you start talking to customers, like he said, or looking at such and recalliing o heat maps or sunnig surveys? Do you do them after so you only look at reviews? Or when does that come into the mix? I start doing all of those kind of concert after reading reviews, which i think are the most vocal customers. Then i to customers. Customers don't always want to talk to you all the time, so may take a little bit of hounding,. A little bit of incentive. And then then start digging deep into any qualitative data possible.

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