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EP1: Building product virality; w/ Raphael Allstadt, Founder & CEO, tl;dv — Product Market Fit Podcast
Product Market Fit
Do You Have a Sales Team Yet Internally?
Within the current customer base the upsell from free to paid or paid to enterprise is that happening within the product itself do you have your account reps or CSM's that are driving that with the customers for the most part this is happening organically in some way. We also start to identify who is likely to upgrade or who would fit the profile that upgrades but doesn't and that's people that we definitely reach out to and have conversations with even if they already upgraded. got it and do you have a sales team yet internally internally no we did experiment with sales that being said we have much more success to kind of identify who's an engaged kind of audience organization that uses the product rather than knocking
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